We can't write a guideline or best practice for everything. We occasionally update this page with additional guidelines. If you know of a best practice you would like to see added here, please
contact us to consider it's inclusion.
1. First and foremost, please know that DNForum cannot get involved between disputes between members. Please refer to
Rule #27. We try and help but there is a limit as to what we are capable of. Use caution when dealing with members and take every step possible to protect yourself doing business online.
2. Before completing a transaction, you may wish to advise the other party to become a
Verified Member. Dealing with a verified member helps you to ensure they have taken the extra step to show they are a stand-up professional in the business.
3. Try and avoid using PayPal and seek alternate methods of payment if you do not know the other party very well. Perhaps after several successful transactions you may consider using PayPal for convenience, but do try and use a third-party escrow service. Unfortunately, PayPal does not afford much protection to domain sellers so please use this payment method carefully. PayPal accounts are occasionally compromised and some sellers have reported receiving funds that were unauthorized. If you must use PayPal, perhaps wait several days or weeks before you push the domain to the buyer, but in the meanwhile while you wait for the funds to season, perhaps ask if they want you to change the DNS records of the domain so they can host or park it on their servers while you wait for the funds to season.
4. Do not use the same password on one website as on another website. This is an easy way for accounts to get compromised. Use a unique password that only you know, use a hard to guess combination of letters, numbers, characters, uppercase, and lowercase wherever allowed, and certainly never use a dictionary word. Pick a password that is hard to guess.
5. If its too good to be true, it usually is. If you are buying a domain or a group of domains, make certain the domains are of clear title. Check for previous owners of the domain and contact them to make certain the chain of title is totally clear before proceeding. This will help to ensure that you are not purchasing stolen domains. Recourse is a long and tedious process and offers limited hope to recover your money should you find yourself in this situation. Buyer beware.